Blackburn

Chubb Fire & Security Ltd

We’re seeking a strategic and customer-focused Service Proposition Manager to lead the development and delivery of compelling service propositions. You’ll turn insight into impact—shaping go-to-market messaging, driving marketing campaigns, and leading service launches that align with customer needs and business goals.

What we can Offer

• Competitive base salary (up to £60,000)
• Company car or car allowance
• 25 days annual leave, plus bank holidays
• Company pension scheme
• Private Medical
• Life assurance (4x basic salary)
• Structured training and development opportunities
• Employee Referral Scheme (£1,000)
• Employee Scholarship Programme
• Access to a centralised benefits platform with retail discounts
• Health & wellbeing resources
• Bravo Awards – recognising employee excellence across the organisation

Key Responsibilities

• Lead Voice of the Customer sessions to gather actionable insight
• Develop value propositions using the SISI model (Solve, Improve, Save, Increase)
• Define messaging and support campaign execution in partnership with marketing
• Launch new services, coordinate cross-functional teams, and track success metrics

What You’ll Bring

• Experience in proposition development, service design, or B2B marketing
• Strong communication, facilitation, and storytelling skills
• Collaborative, hands-on, and insight-driven mindset
• Familiarity with CRM, CPQ, or pricing tools (a plus)

Why Chubb?

Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems.  Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally – Together we do great things!

Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people. 

Apply now and help us deliver service propositions that stand out.

Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures all employees and applicants feel valued, respected, and supported. At Chubb, individuality is celebrated, and our strength lies in the diversity of our team. By fostering an equitable environment, we empower individuals to contribute their unique perspectives, driving innovation and excellence at every level.

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